How do I view my online bill?

To see your latest bill online:

  1. Sign in to My account using your username and password
  2. You'll arrive on the billing and payment overview page, which lists your most recent bills at the top of the page
  3. Click the View button on the account for which you want to view the bill

I can't see the button

If you can't see the View button, it may be because you're trying to view the bill for a new service and there are also some products that we do not have online accounts for: mobile, newly created accounts and none-associated one bills.

It takes a few days to produce your first bill, so don't worry; the bill - and the button - will appear sometime in the next 48 hours.

I want to see previous bills

  1. On the left of the Billing and payments page (under Billing) click on Previous bills
  2. You'll see a list of your accounts
  3. Click on the arrow against the account you want to see previous bills for

I can't see my account number

If you can't see your account number, it's probably because you haven't registered that account yet so you can view the bills on line. All you have to do is add another account.


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