I have diverted all incoming calls to another phone on my BT Versatiity, but calls still ring on my telephone. What can I do?

The divert facility will only divert calls that call your extension and not calls that call an extension group.

The call may be programmed to ring an extension group and not an individual extension.

Calls to an extension group can be diverted using the group divert facility.

For full details see page 25 of the BT Versatility Owner’s Manual, below:

pdf logo   BT Versatility Owners Manual

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For information on external call divert options click here

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