How do I re-enable Digital extensions?

If a digital feature phone is unplugged from its socket, the TN may be disabled during a background routine. This means that the phone will not work when it is plugged back into the socket.

To re-enable the TN, you will need the TN and the telephone TYPE. The same procedure is used for both Meridian option 11, which uses a two digit TN, and the large systems which use four.

Follow these steps:

  1. Example for Option 11 - Re-enabling TN 8 6 which is a 2616 TYPE of phone.
    Using overlay LD 11

    REQ CHG
    TYPE 2616 (Telephone type)
    TN 8 6 (TN of the disabled set)
    ECHG YES (Easy Change allowed)
    ITEM Carriage return back to REQ prompt
    REQ END (Exit program 11)
  2. Example for Option 61C - Re-enabling TN 4 0 3 7 which is a 3905 TYPE of phone.
    Using overlay LD 11

    REQ CHG (Change)
    TYPE 3905 (Telephone type)
    TN 4 0 3 7 (TN of the disabled set)
    ECHG YES (Easy Change allowed)
    ITEM Carriage return back to REQ prompt
    REQ END (Exit program 11)

At the ITEM prompt, hitting the return key will not make any changes to the extension but will cause the system to re-enable the TN.

Only trained system administrators can make these changes:
learn how to get trained

 

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