In order to change names on a DN, log in to the system and follow the steps below:
Carriage return through each prompt until
DN (enter the extension number)
Carriage return until
NAME (Enter the new name)
(Please note the accepted format uses a comma.
First Name, Last Name or Last Name, First Name.
Carriage return through to REQ
If an extension does not have a name programmed against it, at the REQ prompt type NEW.
Sometimes when a name is changed, it appears truncated or has part of the old name at the end. The easiest way to resolve this is to OUT the name and then create it as NEW. This will reset the space that the name occupies.
Only trained system administrators can make these changes:
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