Why can I not pick calls from my extension using Group Pick Up?

Problems with these facilities usually relate to the extn members within the group.

Any difficulties should be addressed by checking the membership list for the group concerned, ensuring all extns are working individually, and that there are no superfluous members.

Other difficulties can be caused by the extn 'mode' switch being set incorrectly. Group pick-up is invoked by keying **3; if the 'phone is set for LD signaling the * & # keys will be inoperative.

 

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