Why is the display on an IP phone showing Locked out from Login?

If the login sequence is incorrect, for example a wrong ID or station control password is entered, a Permission Denied or Invalid ID message is displayed.

After three failed attempts Locked from Login will be displayed. No further attempts can be made until a reset is performed.

To reset, the choices are: 

  • wait one hour for the lock to clear automatically
  • make a change on the TN 
  • disable and enable the TN of the remote IP phone using LD 32

For further information see IP Network-wide Virtual Office in the Features and Services Fundamentals - Book 4 of 6 (I to M) below:

pdf logo  Features and Services Fundamentals - Book 4 of 6 (I to M)

Note: You will need Adobe Reader to view PDF documents.

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