How do I transfer my emails to my replacement BlackBerry 6 or 7 device?

To transfer your emails you will need to:

  1. Transfer your SIM card into your replacement device.
  2. Insert the battery and then switch the power on.
  3. If the set up wizard appears exit this by pressing the red end call button.
  4. Select the browser icon.
  5. Once loaded select the menu button and then select go to.
  6. Type in www.bt.blackberry.com and enter.
  7. Once the page has loaded you may be asked to log in using your blackberry username and password. (This may be skipped if automatic login was set up initially).
  8. Your BlackBerry account will then recognise that it has a new handset connected to the old SIM card and will ask if you want to move the account to the new device. Select yes.
  9. Your email account will now be transferred to your new device but it will need to be validated before being able to send/receive emails.
  10. Select validate and enter your email account password, you will start receiving emails from this account within 20 minutes.
  11. Repeat step 10 for any other email accounts you want to transfer.
  12. Once completed exit the browser by pressing the red end call button.

If you have a new BlackBerry why not use Desktop Manager to help transfer files. See using Desktop Manager to sync your BlackBerry with your PC.

 

Artboard 1 copy 2 Contact us


Chat online, call or email us.

Contact us