Our helpdesk will be happy to help with any queries. Have your fault reference number to hand and contact us on one of these numbers:

  • For BT Business Broadband Unlimited, BT Business Broadband Premium, BT Business Infinity Unlimited, BT Business Infinity Premium, BT Business Infinity Ultra, BT Business Infinity on Demand and BT Business Total Broadband Advance/ Advance Support customers call 0800 800 154
  • For BT Business Total Broadband Office / Office Unlimited Customers call 0330 123 0804
    (Calls are charged at the same rate as calls to 01 and 02 numbers. Mobile costs may vary.)
  • For BT Infinity for business Advance / Advance Support, BTB Total Broadband Fibre / Fibre Plus / Fibre Elite, BT Business Total Broadband Fibre / Fibre Plus / Fibre Elite / Advance Support (Fibre) call 0800 169 3809


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