What service care levels can I have on my telephone system?

We'd need to look at the type of equipment you have, the age of it and your locality, to see what levels of care we could provide you with*.

We offer Prompt Care, Total Care and Critical Care*, so to find out more speak to your Account Manager, BT Local Business or contact our helpdesk.

* Terms, Conditions and exclusions apply, see www.bt.com/terms and section 5 of the BT Price list at www.bt.com/pricing. Prompt Care, Total Care and Critical Care may not be available in all geographic locations.


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