If you still get paper bills from us and you need a copy of one, you'll need to contact us. There's a charge for a copy bill.
You can chat online, call or email us - just click Contact us below.
Downloading your own is the smart way to get a copy of your bill. Not only is it convenient and always available, it's also cheaper than asking us to post you a copy because you avoid paying our Paper Bill Fee.
To find out more about online billing go to What is online billing and what are the benefits?