What is a BT Business Complete 'Annual Charge'?

At the end of each year of your 24-month contract, we'll measure what you've actually spent against what you originally committed to spend. If there's a shortfall (maybe, for example, you've cancelled some lines during the year so your rental charges are less than we both expected), and you've not reached 80% of your original commitment, then you are liable to pay an Annual Charge.

This is 20% of the difference between what you've actually spent and 80% of your original commitment.

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