How do I change my password?

It’s easy. Just:

  1. Sign into My BT Business account
  2. Click on Personal details
  3. Click on the arrow to expand the Online account details section
  4. You can update your password here

Handy tips to create a secure, memorable password:

  • It's a good idea to change it regularly, just to make sure it stays secure
  • The longer the password, the more secure it's likely to be
  • Create a phrase of series of letters that looks 'random' but is actually easy to remember. For example, my children are Christian, Tom, and Oliver so a password could be the first three letters of each name: chrtomoli
  • Adding numbers will make it more secure: chrtomoli12 (12 is Christian's age, easy for me to remember)
  • Add random punctuation: chrt_omoli12
  • Play with upper and lowercase letters: chrT_omoLi12
  • When you change the password, you can just change elements, like the number
  • Don't write it down where anyone can find it
  • Don't tell anyone

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