How do I change extension details and directory entries?

To change extension details and directory entries on your MN3300, follow the steps below:

  1. Log on to the Mitel MCD in the normal way.
  2. At the top left of the MCD screen select View Alphabetically from the dropdown.
  3. Click the Users and Devices Configuration form.
  4. Select the user that you want to amend (it will highlight).
  5. Click Change.
  6. Make the required changes for the user and click on Save.
  7. To add or change details in the directory, go to Users and Device and then Telephone Directory Management.
  8. Click the Telephone Directory form.
  9. Click Add for a new entry or Change to make changes to an existing entry.
  10. Click Save.
  11. Make a test call to see which name comes up.
  12. Log out of the MCD once complete.

Artboard 1 copy 2 Contact us

Chat online, call or email us.

Contact us