How to switch devices using BlackBerry Link

When you switch to a new BlackBerry device, BlackBerry Link backs up the data from your old BlackBerry device and transfers the data to your new device. If a software update is available, BlackBerry Link prompts you to update your device software.

  1. On your computer, open BlackBerry Link.
  2. Connect your old device to your computer using a USB cable.
  3. If required, type the password for your device. Click Ok.
  4. Click Transfer Data. BlackBerry Link backs up all of your device data.
  5. At the prompt, connect your new device to your computer using a USB cable and click the picture of your new device. Click Next.
  6. If required, type the password for your device. Click Ok.
  7. Type a display name for your new device.
  8. Click Next. Your device data is transferred to your new device.
  9. Click Finish.


If you switch from a smartphone running BlackBerry Device Software 5.0 or later, you can transfer:

  • Device settings & Phone history
  • Music, pictures, and videos stored on the built-in media storage
  • BBM contacts and groups (BBM 6.2 or earlier) & BBM conversations
  • Browser bookmarks
  • Text messages
  • Passwords & Wi-Fi profiles
  • Fonts
  • Saved searches
  • Personal contacts and calendar appointments that are not synched with an online source such as Microsoft Exchange, Gmail, or Yahoo! Mail

Email accounts and unsupported applications aren't transferred to your new device. You can set up your email accounts on your new device and visit the BlackBerry World storefront to download applications that were not transferred to your new device.

 

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