Can I use my own broadband modem or router?

Yes, provided it's compatible with your broadband.

As we don't support 3rd party routers on our main technical helpdesk you'll need to setup the 3rd party router yourself. Alternatively get quality IT support by signing up for Enhanced IT Support.

BT Infinity for business settings

  • Encapsulation: PPP over Ethernet (PPPoE); Virtual Circuit Multiplexing (VC-MUX)

All other ADSL connections

  • VPI number: 0
  • VCI number: 38
  • Authentication: CHAP
  • Modulation: G.DMT
  • Encapsulation: PPP over ATM (PPPoA); Virtual Circuit Multiplexing (VC-MUX)

Artboard 1 copy 2 Contact us

Chat online, call or email us.

Contact us