Connecting to the BT Mobile Hotspot with the SSID & wi-fi password

To connect to the BT Mobile Hotspot simply:

  1. On the device you want to connect to turn on wi-fi.
  2. Select the SSID for your BT Mobile Hotspot from the list of networks. The format will always be something similar to BT_Mobile_Hotspot_XXXXXX

  3. Enter the default wi-fi password – this should be on the box the device came in. If it's not:

    • Remove the back of the device and take out the battery.
    • The SSID & wi-fi password (unless you've changed it) are shown on the sticker. When entering, remember they are case sensitive.

Artboard 1 copy 2 Contact us

Chat online, call or email us.

Contact us