This answer is relevant if your website has been designed and built by BT. View FAQs for Web Hosting if you built your website. If you're not sure which website package you have, please read How to get support for your website.
We will make another attempt to contact you. However if we are unsuccessful, we'll send an email detailing our observations and recommendations.
If you want us to make the recommended changes, simply reply to the email making this clear.