This answer is relevant if your website has been designed and built by BT. If you're not sure which website package you have, please read How to get support for your website.
If you ordered your website from BT after 24th April 2014, you have access to a new control panel where you can manage and update your website. Please click here to learn more about how to update your website.
If you ordered your website on or before 24th April and are unhappy with the design of your website, please contact us so that we can remedy this as soon as possible.
As part of our Web Manager package, you'll receive a free redesign every two years. If you're not happy with your original design, it's important that you provide as much feedback as possible to your designer so that we can get the design right before it's made live.