How can I use Auto Attendant to make sure my calls go to the correct person or department?

The BT Cloud Voice Auto Attendant is like an automated receptionist.

Callers hear a greeting with a menu of options: connect to the operator; dial by name or extension; or connect to extensions that may be other Auto Attendants, Hunt Groups, Call Centres or Users.

Learn more about setting up and using Auto Attendant -

   What is Auto Attendant and how do I set it up? (PDF, 465K)

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