With BT Cloud Voice you can forward incoming calls: Always, on Busy, No Answer, Not Reachable or 'Selective' (meaning you can forward according to rules: Time of day, Caller ID etc)

Learn more about setting up and using call forwarding -

   Call Forward Always (PDF, 422K)

   Call Forward on Busy (PDF, 354K)

   Call Forward No Answer (PDF, 390K)

   Call Forward Not Reachable (PDF, 311K)

   Call Forward Selective (PDF, 391K)

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