What options are there for showing and blocking calling line IDs?

Displaying the calling line ID of callers

This Cloud Voice feature allows you to view the calling line ID information of another user on a different site (External) or someone on the same site (Internal).


How do I set it up?

  1. Login to the BT Cloud Voice portal
  2. Select ‘Employees’
  3. Select ‘Features
  4. To control calling line ID display on External calls
    Select ‘Call Control’ and scroll down to External Calling Line ID Delivery


    Screenshot of portal - Setting up external CLI


    To control calling line ID display on Internal calls

    Select ‘Call Control’ and scroll down to Internal Calling Line ID Delivery


    Screenshot of portal - Setting up external CLI


  5. Move the slider switch to toggle the setting On or Off


Blocking your Calling Line ID

You can block your Calling Line Identity (CLI) for all external calls or for individual external calls. People within your site will still be able to see your CLI.
Please see the PDF to find out how -

   Calling Line ID blocking (PDF, 267K)



Anonymous Call Rejection

If you prefer not to receive calls from people that have blocked their phone number (their Calling Line Identity), then Anonymous Call Rejection will be right up your street.
Please see the PDF to learn how to set this up -

   Anonymous Call Rejection (PDF, 343K)



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