How do I forward my calls to a 'follow-me' number?

A ‘follow-me’ number is an internal or external number that you choose to forward all your incoming calls to. To forward all your incoming calls a ‘follow-me’ number you can either:

  • Log in to the BT One Phone portal, click on Call Settings and then My Availability in the menu bar. Tick the Follow me box and enter the number for the phone (internal or external) you want to forward incoming calls to. Then click OK to confirm; or
  • Dial 8880 from your BT One Phone for the dial-in service menu and choose option 4. Press 0 # to use the number of the phone you are calling from as your follow-me number. Enter the phone number followed by # if you wish to forward you calls to another number; or
  • On the BT One Phone mobile app, select Follow-me in the main menu and enter the number for the phone you want to forward incoming calls to. Then tap Activate.
 

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