Setting up a BT One Phone VPBX PIN code to call from another phone or when abroad.

You'll need a PIN (called the VPBX PIN code) if you want to access BT One Phone from another phone in the UK and when using any phone to call from abroad. Set it up as soon as you can so you don't forget.

Here's how to set up or change your VPBX PIN code:

  • dial 8880 from your BT One Phone in the UK and choose option 3; or
  • go to the BT One Phone portal in the Personal info tab under Username and password; or
  • if you're using another phone or you're abroad, call the BT One Phone helpdesk; the number to use is 0845 154 8844 in the UK or +44 1923 723330 when you're abroad.

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