This guide is made for customers who have purchased Mozy Backup. Below are a few articles to help you to get started with the service.
How to set up Mozy Backup on a PC / Mac
Which encryption method is best for me?
How do I change the storage allocation for each of my devices?
How do I back up an additional computer / server?
How do I purchase more storage capacity?
How can I find out who is my Mozy administrator?
I've deleted / amended a file by mistake. How can I restore a previous version?
I've lost my computer data, how do I restore my files?
What do I do if I have not received my activation email?
What do I do if I forget my Mozy Backup password?
How can I access my backed up files on my mobile devices?
If you need any more help regarding how to use your Mozy Backup service, a knowledge base is available here. Steps and advice given for Mozy Backup and Mozy Pro will apply to your version of the service.