I've deleted / amended a file by mistake. How can I restore a previous version?

Any previous versions and deleted files are kept on the back-up servers for 90 days. Make sure you schedule regular back-ups of your system to benefit as much as possible from this feature.

To restore a deleted file / previous version of a file:

  1. Open your Mozy Backup program on your computer.
  2. Go onto the "Restore" section of the program.
  3. Select the date to which you want to restore your file (Select "Search by date" in order to unlock the date selection).
  4. Go through the file structure and select the exact file / folder you want to restore.
  5. Define a Destination Folder. If you leave the box empty, it will restore files on their original location.
  6. Finally click on "Restore Files" button to start the restoration process.