Error message details
There was a problem logging onto your mail server. Your Password was rejected. 'pop3.btconnect.com', Server: 'pop3.btconnect.com', Protocol: POP3, Server Response: '-ERR invalid user or password', Port: 110, Secure(SSL): No, Server Error: Error Number: 0x800CCC92
- Check your settings in Outlook. For help, see How do I manually set up my email software using Office 365?
- Can't remember your password? view Resetting your Business Email account password.
The free Desktop Help tool identifies problems with your broadband, email or wi-fi connection and provides suggestions on quick fixes. For further information and to download Desktop Help, please see 'Desktop Help' - the quick fix download.