Error 0x800CCC92 - POP3 password invalid

Error message details

There was a problem logging onto your mail server. Your Password was rejected. 'pop3.btconnect.com', Server: 'pop3.btconnect.com', Protocol: POP3, Server Response: '-ERR invalid user or password', Port: 110, Secure(SSL): No, Server Error: Error Number: 0x800CCC92

Solution

  1. Check your settings in Outlook. For help, see How do I manually set up my email software using Office 365?
  2. Can't remember your password? view Resetting your Business Email account password

The free Desktop Help tool identifies problems with your broadband, email or wi-fi connection and provides suggestions on quick fixes. For further information and to download Desktop Help, please see 'Desktop Help' - the quick fix download.

 
 

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