If you struggle to hear or speak on the phone, The Next Generation Text (NGT) Service App can really help.

If it's hearing on the phone that you have difficulty with, a relay assistant will type what the other person is saying, so that you can read their words in real time. And if you have difficulty speaking on the phone, a relay assistant will speak the words you type, so the other person can hear your words in real time.

The free NGT App works with ordinary smartphones, tablets, laptops and PCs which means you can use NGT wherever you can get an internet connection. You can also still use a textphone for NGT (as you could with the old text relay service). Find out more on the NGT website

 

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