How are domain names renewed?

We'll do it for you automatically if your domain was registered for free as part of your hosting package. Otherwise we'll try to renew it using the credit or debit card you used to buy the domain, unless you tell us otherwise.

Normally 60 days before your domain expires we'll send an email to the administrative email address to confirm we're going to try renew it 45 days before it expires. We'll then email you to say if we're successful or not.

If this fails or you want to renew it manually please follow the steps below:

  1. Sign in to Manage services
  2. In the Domains section, click on the Manage your domain link
  3. Select Renew

If your domain name ends .eu it must be renewed automatically 45 days before it expires.


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