We're always keen to hear from our customers. That's why we've got several ways for you to contact us (it's up to you: just choose whichever method you prefer).
First though, a question: are you a BT Business customer or a residential customer?
You're currently on the BT Business website so if you're after information for residential customers you need to take a look at our BT.com residential website.
BT Business customers
If you want to contact us about BT Business:
- Go to Help and contact.
- Choose the product or service you need help with.
- Click the Contact tab.
- Under 'Contact us about…' select the product or service you're contacting us about.
- Finally, choose the option which best fits your reason for getting in touch - 'Orders'; 'Faults'; 'Billing' etc.
Here you'll find the right number or email address for whoever you need to contact (depending on what you want to talk about). Or you may be able to start a Live Chat.