What are the minimum PC requirements for BT Broadband Desktop Help?

We're sorry but BT Broadband Desktop Help is currently not available for Apple Mac. You'll also need one of our broadband products.

Full requirements:

  • Connection type: broadband only
  • Browser: Internet Explorer only - v10 and below
  • Windows: XP (32 bit SP2), Vista (32 bit SP4) or 7 (32 bit)
  • Processor type: Pentium II or higher
  • Processor speed: 450 MHz or higher
  • Memory (RAM): 128 MB or more
  • Hard drive space free: 200 MB or more

It's not currently compatible with:

  • Internet Explorer 11
  • Windows 8
  • Apple Mac

Microsoft ends its support for Windows XP, find out more.

As BT Broadband Desktop help might seek permission to make changes to your computer or settings, it can only be used by someone with administrator privileges.


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