If you're having any issues with the BT Wi-fi App, we'd recommend that you follow the steps below:
- Switch on wi-fi on your device. It will search the airwaves and find which hotspots are in range and the strength of the signal. You can search for your nearest BT Wi-fi hotspot here:
If you're not sure how to connect to wi-fi see how to connect using your laptop or mobile.
Using an android phone? make sure you use the built in internet browser rather than Chrome - it doesn't work.
- Select a hotspot: BT Wi-fi hotspots are called BTWiFi, BTWiFi-with-Fon or BTOpenzone. Some sites include the business name.
- Login: open your internet browser and the BT Wi-fi login page should appear. If not type in www.btwifi.com.
Make sure you select the BT Business Broadband option from the buttons (see below) and then enter your @btconnect.com email address and password.