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Results 1 - 10 of 1918
  1. What is BT SIP Trunks (SIP-T)? SIP trunking is a way of making calls over your IP connection, rather than over traditional phone lines. Because you no longer need separate phone lines, SIP trunking can save you money and help...
  2. What is SIP-ALG? SIP (Session Initiation Protocol) ALG (Application Layer Gateway) is an application within many routers. It inspects any VoIP traffic to prevent problems caused by firewalls and if necessary modifies...
  3. How do I identify my BlackBerry smartphone? To identify your BlackBerry smartphone: From the Home screen: Select the BlackBerry menu button  on your phone. You can now see all the device icons.  On later Blackberries, select the...
  4. How do I record Company Greetings within CallPilot Manager? About Company Greetings Before you record your Company Greetings, decide what type of greetings you want to use for the incoming calls, and what you want the greetings to say. There are four greeting...
  5. Why am I getting a warning page informing me that my Broadband access has been temporarily revoked? Updated The reason you can only access this web page is that BT have discovered a security issue with one or more computers connected to your Broadband service. As a result, BT had to put a restriction on...
  6. Phone line faults: general information Do I have to be registered with BT.com and logged in to my account to report a line fault online? Can I report a line fault if I don't know my account number? Can I report or check a line fault on...
  7. Is it possible to add external numbers (as well as internal extensions) to the drop down list when using 'Divert All Calls'? No - adding external numbers to the list of extensions is not a possible. However it is possible to programme featurephone program keys with the digits so a divert to specific numbers can be...
  8. I want to divert my calls to an external number. How do I do this without tying up two of my lines? If you have ISDN lines you can take advantage of BT's Digital Select Service Call Deflection to 'deflect' calls to an external number. Call Deflection is a network service and must be enabled by your...
  9. What is Anonymous Call Rejection? Anonymous Call Rejection is a chargeable BT Calling Feature that blocks incoming calls from callers who have withheld their telephone number. For further information or to order  go to our sales...
  10. How do I divert all incoming calls? You can divert all of your incoming calls by following the steps below; Divert all calls To divert your calls, dial *21* followed by either the: extension number and then press # or site location...