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Results 1 - 10 of 2172
  1. What is BT SIP Trunks (SIP-T)? New SIP trunking is a way of making calls over your IP connection, rather than over traditional phone lines. Because you no longer need separate phone lines, SIP trunking can save you money and help...
  2. What is SIP-ALG? New SIP (Session Initiation Protocol) ALG (Application Layer Gateway) is an application within many routers. It inspects any VoIP traffic to prevent problems caused by firewalls and if necessary modifies...
  3. How do I identify my BlackBerry smartphone? Updated To identify your BlackBerry smartphone: From the Home screen: Select the BlackBerry menu button  on your phone. You can now see all the device icons.  On later Blackberries, select the...
  4. How do I remove Call Barring? Updated Ensure that the telephone is set to tone dialling. If the telephone does not have tone dialling or is already set to tone dialling and is still not accepting the request, please try using another...
  5. How do I use Call Divert? Updated There are two BT features that allow you to divert calls on a single line, for multiline click here . These features are Standard Divert, and Smart Divert. Standard Divert allows you to pick up a...
  6. How do I use Call Barring? Updated Call Barring allows you to bar certain types of calls from being made from your phone and also allows you to bar incoming calls. Before you start, ensure that the telephone you're using is set to...
  7. My broadband is slower than normal: what can I do? Updated Don't forget that broadband speeds fluctuate throughout the day. Just like driving on a motorway, traffic slows down at peak periods. If these fluctuations are a real problem for your business, take...
  8. My phone's working but there are noises or static on the line. Could this be due to a fault? Updated It's possible, but there are a few other reasons why your phone line could be noisy. You can try fixing many problems yourself, saving you time waiting in for a visit from our engineer. Here are some...
  9. How do I divert all incoming calls? Updated You can divert all of your incoming calls by following the steps below; Divert all calls To divert your calls, dial *21* followed by either the: extension number and then press # or site location...
  10. Setting up an Office 365 POP email account in Outlook 2010 or 2013 Updated Quick Settings Incoming Settings: outlook.office365.com port 995 SSL applied/ticked Outgoing Server Settings: smtp.office365.com port 587 SMTP authentication applied/ticked TLS applied/ticked...