Commonly asked questions
Get up and running
Making the most of ...
Problems and faults
Live chat, phone, or email
If you have an issue you can find out if is just you, or impacting others in your area.
Use the repair centre to find out what might be wrong with your broadband, it's quick, easy and available 24/7.
When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed.