Guide to BT Cloud Voice

Is there a guide to the basics of BT Cloud Voice Administration?

An administrator uses the BT Cloud Voice portal to:
- Manage account details and passwords
- View the dashboard to see service and features information
- View all devices
- View and download applications
- Configure features

   BT Cloud Voice - Customer Administrator guide (PDF, 0.8MB)

Before you create new Users make sure you've got -

  • A spare feature license to allocate to the new user
    To check availability of licenses -
    1. go to the BT Cloud Voice portal
    2. click on the ‘Company’ tab
    3. select ‘Service Offering’ to see used and available licenses
  • a device (an IP phone, for example)
  • The new User's credentials, including their email address

Note: You may need Adobe Reader to view PDF documents.

Search help articles