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Fri 12/01/2018 at 20:54	Ongoing	Loss of Broadband and Telephone services
More details Estimated time to resolve: Ongoing A small number of our customers in the areas shown below, may experience a loss of telephone and/or broadband services. We hope to have service restored as quickly as possible and apologise for any inconvenience this may be causing. Services can be affected by a variety of reasons such as damage caused by 3rd parties or cable theft: Martinstown - 01305, 02821 (estimated clear date 15/01/2018) Eglinton - 02871 (estimated clear date 15/01/2018) Llantrisant - 01443 (estimated clear date 15/01/2018) Ashton Under Hill - 01623 (estimated clear date 15/01/2018) Edwinstowe - 01623 (estimated clear date 15/01/2018) Thanet - 01843 (estimated clear date 15/01/2018) Pencombe - 01885 (estimated clear date 15/01/2018) Kilkeel - 02841 (estimated clear date 15/01/2018) Ardglass - 02844 (estimated clear date 15/01/2018) Wick - 01955 (estimated clear date 15/01/2018) Denholm - 01450 (estimated clear date 13/01/2018) Dudleston Heath - 02825 (estimated clear date 13/01/2018) Malton - 01653 (estimated clear date 13/01/2018) Llangranog - 01239 (estimated clear date 13/01/2018) Bamburgh - 01668 (estimated clear date 13/01/2018) Stratton On The Fosse - 01761 (estimated clear date 13/01/2018) Malton - 01653 (estimated clear date 13/01/2018) Ballyronan - 02879 (estimated clear date 13/01/2018) Dudleston Heath - 01691 (estimated clear date 13/01/2018) Shoreditch - 0203, 027, 0208 (estimated clear date 13/01/2018) Winchcombe - 01242 (estimated clear date 13/01/2018) Broomhill - 01142, 01143, 01144 (estimated clear date 13/01/2018) Blackwood - 01495 (estimated clear date 13/01/2018) Ballynahinch - 02897 (estimated clear date 13/01/2018) Edingworth - 01934 (estimated clear date 13/01/2018) Shrewsbury - 01473 (estimated clear date 13/01/2018) Woolverstone - 01473 (estimated clear date 12/01/2018) Powburn - 01665 (estimated clear date 12/01/2018) Trimsaran - 01554 (estimated clear date 12/01/2018) Tilehurst - 01183 (estimated clear date 12/01/2018) West Malling - 01634 (estimated clear date 12/01/2018) Midhurst - 01730 (estimated clear date 12/01/2018) Stichil - 01573 (estimated clear date 12/01/2018) Coleraine - 02873 (estimated clear date 12/01/2018)
Fri 12/01/2018 at 12:37	Ongoing	BT Broadband and Infinity problem in the Haverfordwest area.
Dialling codes affected: 01437 Estimated time to resolve: Ongoing Dialling codes affected: 01437 Impacting service since 19/11/2017 12:37 We're really sorry but we've got a problem at the moment in the Haverfordwest area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can. Please revisit this page for further updates.
Fri 12/01/2018 at 10:14	Ongoing	BT Infinity problem in the Greenford area.
ling codes affected: 0203 Estimated time to resolve: Ongoing Dialling codes affected: 0203 Impacting service since 09/01/2018 11:37 We're really sorry but we've got a problem at the moment in the Greenford area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can. Please revisit this page for further updates.
Fri 12/01/2018 at 10:33	Ongoing	BT Infinity problem in the St Tudy area.
Dialling codes affected: 01288 Estimated time to resolve: Ongoing Dialling codes affected: 01288 Impacting service since 10/01/2018 09:49 We're really sorry but we've got a problem at the moment in the St Tudy area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can. Please revisit this page for further updates.
Fri 12/01/2018 at 12:32	Ongoing	BT Infinity problem in the London Woolwich area
Dialling codes affected: 0203,0208 Estimated time to resolve: Ongoing Dialling codes affected: 0203,0208 Impacting service since 12/01/2018 11:51 We're really sorry but we've got a problem at the moment in the London Woolwich area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can. Please revisit this page for further updates.
Fri 12/01/2018 at 15:57	Ongoing	BT Infinity Problem in the Repton area
Affecting Dialling Code: 01283 Estimated time to resolve: Ongoing Dialling codes affected: 01283 Impacting service since 12/01/2018 15:06 We're really sorry but we've got a problem at the moment in the Repton area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can. Please revisit this page for further updates.
Thu 11/01/2018 at 06:45	Resolved	BT Broadband and Phoneline problem in the Inverness Macdhui area
Dialling codes affected: 01463 Time resolved:Thu 31/01/2018 at 20:38 Dialling codes affected: 01463 We've fixed the problem in the Inverness Macdhui area so your BT Broadband should now be working. If it isn't, try restarting your router.
Thu 11/01/2018 at 07:07	Resolved	BT Infinity problem in the Knowle area
More details Time resolved:Thu 31/01/2018 at 23:24 Dialling codes affected: 01564 We've fixed the problem in the Knowle area so your BT Infinity should now be working. If it isn't, try restarting your router.
Fri 12/01/2018 at 09:42	Resolved	BT Infinity problem in the London Layonstone area
Dialling codes affected: 0203,0207,0208 Time resolved:Fri 31/01/2018 at 00:44 Dialling codes affected: 0203,0207,0208 We've fixed the problem in the London Layonstone area so your BT Infinity should now be working. If it isn't, try restarting your router.
Thu 11/01/2018 at 11:52	Resolved	BT Broadband Problem in the Lerwick area
Affecting Dialling Code: 01595 Time resolved:Thu 31/01/2018 at 20:32 Dialling codes affected: 01595 We've fixed the problem in the Lerwick area so your broadband should now be working. If it isn't, try restarting your modem or router.
Thu 11/01/2018 at 12:33	Resolved	BT Infinity Problem in the Bayswater area
0203, 0207 Time resolved:Thu 31/01/2018 at 22:32 Dialling codes affected: 0203, 0207 We've fixed the problem in the Bayswater area so your BT Infinity should now be working. If it isn't, try restarting your router.
Thu 11/01/2018 at 12:38	Resolved	BT Infinity Problem in the Caputh area
Affecting Dialling Code: 01738 Time resolved:Thu 31/01/2018 at 20:37 Dialling codes affected: 01738 We've fixed the problem in the Caputh area so your BT Infinity should now be working. If it isn't, try restarting your router.
Thu 11/01/2018 at 15:22	Resolved	BT Infinity Problem in the Polesworth area
Affecting Dialling Code: 01827 Time resolved:Thu 31/01/2018 at 20:37 Dialling codes affected: 01827 We've fixed the problem in the Polesworth area so your BT Infinity should now be working. If it isn't, try restarting your router.
Thu 11/01/2018 at 15:24	Resolved	BT Infinity Problem in the Taffs Well area
Affecting Dialling Code: 02920 Time resolved:Thu 31/01/2018 at 18:30 Dialling codes affected: 02920 We've fixed the problem in the Taffs Well area so your BT Infinity should now be working. If it isn't, try restarting your router.
Thu 11/01/2018 at 16:22	Resolved	BT Broadband and Infinity problem in the London Stepney Green area
Dialling codes affected: 0203,0207,0208 Time resolved:Thu 31/01/2018 at 20:31 Dialling codes affected: 0203,0207,0208 We've fixed the problem in the London Stepney Green area so your broadband should now be working. If it isn't, try restarting your modem or router.
Fri 12/01/2018 at 00:02	Resolved	BT Infinity problem in the Cowley area
Dialling codes affected: 01865 Time resolved:Fri 31/01/2018 at 03:38 Dialling codes affected: 01865 We've fixed the problem in the Cowley area so your BT Infinity should now be working. If it isn't, try restarting your router.
Fri 12/01/2018 at 06:26	Resolved	BT Broadband problem in the Newquay area
Dialling codes affected: 01637 Time resolved:Fri 31/01/2018 at 10:20 Dialling codes affected: 01637 We've fixed the problem in the Newquay area so your broadband should now be working. If it isn't, try restarting your modem or router.

Broadband